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General Terms and Conditions


trading company Polak model s.r.o.

                                                              with its registered office at Černuc 89, 273 23

                                                               id number: 27457885

registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 113268 for the sale of goods through an online shop located at


1.1. These Business Terms and Conditions (hereinafter the “Business Terms and Conditions”) of the company Polák model sro, with registered office at Černuc 89, 273 23 Černuc, identification number: 27457885, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 113268 Seller ”), in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the“ Civil Code ”), govern the mutual rights and obligations of the parties arising in connection with or contracts (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) through the Seller's online store. The online store is operated by the Seller on the website located on the Internet address (hereinafter referred to as the “Website”) through the website interface (hereinafter referred to as the “Web Interface of the Store”).

1.2. The Business Terms and Conditions do not apply to cases where a person who intends to purchase goods from the Seller is a legal person or a person who acts in ordering goods in the course of his business activity or in the course of his / her independent profession.

1.3. Provisions deviating from the terms and conditions can be agreed in the purchase contract. Divergent provisions in the sales contract shall take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions form an integral part of the purchase contract. The purchase contract and the terms and conditions are written in Czech. The purchase contract can be concluded in Czech.

1.5. The Seller may change or supplement the wording of the Terms and Conditions. This provision shall be without prejudice to rights and obligations arising during the effective date of the previous version of the Terms and Conditions.


1.6. Based on the buyer's registration on the website, the buyer can access his user interface. From its user interface the buyer can order goods (hereinafter referred to as "user account"). If the web interface allows it, the buyer can also order goods without registration directly from the web interface.

1.7. When registering on the website and ordering goods, the buyer is obliged to provide correct and truthful information. The Buyer is obliged to update the data entered in the user account upon any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

1.8. Access to the user account is secured by a user name and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

         1.9. The Buyer is not entitled to allow the use of the user account by third parties.

1.10. The seller may cancel the user account, especially if the buyer has not used his user account for more than 1 year or if the buyer breaches his obligations under the purchase contract (including terms and conditions).

1.11. The Buyer acknowledges that the user account may not be available at all times, especially with regard to the necessary maintenance of the hardware and software equipment of the Seller, respectively. necessary maintenance of third party hardware and software.


1.12. All presentation of the goods placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732 (2) of the Civil Code shall not apply.

1.13. The web interface of the store contains information about the goods, including the prices of individual goods and the cost of returning the goods, if these goods cannot by their nature be returned by the normal postal route. Prices of goods include VAT and all related fees. The prices of the goods remain valid as long as they are displayed in the shop's web interface. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

1.14. The web interface also contains information about the costs associated with packaging and delivery. Information on the costs associated with the packaging and delivery of goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic.

1.15. To order goods, the buyer fills in the order form in the web interface of the shop. The order form contains information about:

1.15.1. ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the shop)

1.15.2. method of payment of purchase prices


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